You may already be familiar with insert and update operations. Insert always creates new records whereas update makes changes to existing records that you already know their Salesforce record id. But what if you don?t know the Salesforce record id of the records you want to update? Or what if you need to load a bunch of related records or want to populate a sandbox and need a more efficient process to tie the data all together that doesn?t involve dozens of VLOOKUP steps? In this session I will teach you multiple data integration techniques using the power of upsert and external ids.