FAQs

Here is a brief list of FAQ’s; still have questions? Just email Community@midwestdreamin.com and ask away!

 

Q: Where is the event being held?

The event is hosted at the historic Palmer House Hilton in Chicago.

17 E Monroe St, Chicago, IL 60603
(312) 726-7500

 

Q: How do I get to the Palmer House Hilton?

The hotel is accessible via a wide variety of public transportation options. Three train stations bring you to downtown Chicago. Taxi and ride share companies are widely available. Chicago’s ‘L’ lines have stations very close to the hotel. There are many self-park lots nearby.

 

Q: What is the dress code?

We want to see you at your best so business dress please. But if the airlines lose your luggage we’ll accept you anyway.

 

Q: Is there a room block for hotel accommodations?

The conference hotel rate officially ended.

You may call the Palmer House directly at 312-726-7500, press 0 for operator and ask for In-house reservations. Ask the agent if the Midwest Dreamin’ rate is still available. Please note, we are now past our contracted cut off date, so our group rate is subject to availability.

 

Q: Does my registration include lunch?

Yes! Lunch is included. Plus  we’ll have refreshment breaks and an afternoon snack.

Do you accommodate special dietary requests? Email us your specific needs and we will do our best to make the proper accommodations.

 

Q: What restaurants are nearby?

Chicago is known for great food and the hotel has options on site.

 

Q: How can I find out if there is a local user group near me?

To see all the Salesforce user groups and find one near you visit https://success.salesforce.com/userGroups

 

REGISTRATION REFUND/TRANSFER POLICY

  • All registration cancellation requests or registration transfer requests must be received via email. Please send your cancellation notice or transfer request to: community@midwestdreamin.com.
  • For a full refund, the registration cancellation request must be received by July 15, 2017.
  • No refunds will be given after July 15, 2017. Please allow 5 business days for refund requests to be processed.
  • If you are unable to attend Midwest Dreamin’, you may transfer your registration to another person. Requests for registration transfers must be received via email not later than August 4, 2017. Please complete this form: https://goo.gl/forms/lzN7RevVkz7P7Zos1 and email your transfer request, along with the name and email address of the person to whom you are transferring your registration to: community@midwestdreamin.com.

*For Hotel Reservation Cancellations, please contact your hotel directly, as they have differing cancellation policies.